Privacy Policy

Welcome to Cleveland Golf Shop (“we”, “us”, or “our”). At ladygolfkit.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium ladies’ golf equipment.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
• Transaction Information: Details about products you purchase, payment method, and order history.
• Technical Data: IP address, browser type, device information, and cookies data.
• Usage Data: Information about how you interact with our website (pages visited, time spent, etc.).
• Communication Data: Records of your correspondence with us via email or other channels.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders for golf equipment, including payment processing and delivery.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services based on your preferences and shopping behavior.
• To send you relevant marketing communications (only if you’ve opted in).
• To prevent fraud and enhance the security of our website and payment systems.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

• Service Providers: With trusted partners who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping, website hosting, and analytics.
• Legal Compliance: When required by law or to respond to legal processes.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement robust security measures to protect your information:

• All payment transactions are encrypted using 256-bit SSL technology and processed through PCI-compliant systems.
• We store personal data only as long as necessary for the purposes outlined in this policy.
• Full payment details are never stored on our servers – these are handled by our secure payment processors.
• We implement access controls and regularly update our security protocols.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain circumstances.
• Objection: Object to processing of your data for direct marketing.
• Restriction: Request restriction of processing in certain situations.
• Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart contents.
• Analyze website traffic and improve user experience.
• Deliver targeted advertisements (if you’ve consented).

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website and services are not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.